Pick Up in Store – You can now collect your order in our Showroom at no additional cost – Discover the service
Romania – Free Express Shipping Shipping in 1-2 working days
Europe – Express Shipping €25 / Complimentary for €250 or more. Shipping in 2-4 working days
Worldwide – Express Shipping €30 Shipping in up to 7 days
Please note that not all articles are in stock. This is why it may take up to 14 working days for us to create and dispatch your order. The number of days for shipping will be calculated from the time the order is completed. When pre-ordering, the number of days for shipping will be calculated at the time the items become available in the warehouse.
As soon as the order is shipped from our distribution center, we will send you a confirmation e-mail containing your Tracking Number.
It is possible to check the order status at any time by entering the Order Number in the Track your Order page. Registered users can also find all information related to their orders in the Account area.
The Secure Electronic Commerce system is based on the card issuer (bank or savings bank) identifying the cardholder before authorizing payment over the Internet.
IOANA CIOLACU adheres to this security protocol, so once the products have been selected and the information required to make the purchase has been provided, a window opens that connects to the bank and asks for its identification.
Your card details and password are protected by this security system (through an SSL protocol with https connection) from the moment they are introduced and are not sent to our company under any circumstances. Check that your browser is secure using the padlock symbol and you can also see that the URL varies from http to https.